Terms of Service

1 Services & Scope of Work

CodiumX provides custom software engineering services including but not limited to: web development, mobile-responsive websites, React and frontend applications, Python backends and APIs, web scraping and data extraction, automation bots, AI and machine learning integrations, and custom software solutions.

Each project begins with an agreed Scope of Work (SOW) communicated via email or a formal proposal. The SOW defines deliverables, timelines, and costs. Work outside the agreed scope may incur additional charges, which will always be discussed and approved before proceeding.

We reserve the right to decline or cancel any project that involves illegal activity, content that violates third-party rights, or work we determine to be outside our area of competence.

2 Payment Terms

Standard payment structure:

• 50% deposit is required before work begins
• 50% final payment is due upon project completion, before final files/code are delivered
• For larger projects, milestone-based payments may be agreed in the SOW

Accepted payment methods: PayPal, Wise, bank transfer, and Payoneer. A proper invoice is issued for every payment.

Late payments: If the final payment is not received within 14 days of project completion, we reserve the right to withhold final deliverables until payment is received.

Refunds: The deposit is non-refundable once work has begun. If CodiumX cancels a project before completion without cause, the deposit will be refunded in full. Partial refunds for incomplete milestones will be assessed on a case-by-case basis.

3 Intellectual Property & Ownership

Upon receipt of full payment, you receive full ownership of all custom code and deliverables created specifically for your project. This includes source code, design files, and documentation.

Third-party components: Projects may incorporate open-source libraries, frameworks, or licensed assets. These remain subject to their respective licenses (e.g., MIT, GPL). We will disclose any third-party dependencies used in your project.

CodiumX retains the right to:

• Display your project in our portfolio (unless you request otherwise in writing)
• Reuse general-purpose code patterns, utilities, and non-project-specific logic in future work

We will not share your proprietary business logic, data, APIs, or trade secrets with any third party.

4 Revisions & Change Requests

Revision rounds are defined in each project's SOW:

• Starter plan: 2 revision rounds included
• Professional plan: Unlimited revisions within the agreed scope
• Enterprise plan: As agreed in SOW

A "revision" means refinements to existing agreed deliverables. New features, additional pages, or significant functionality changes are considered change requests and are quoted separately.

Change requests must be submitted in writing (email or WhatsApp) and will not be actioned without your approval of the additional cost and timeline impact.

5 Delivery & Timelines

Timelines are agreed upon at project start and confirmed in the SOW. Estimated delivery times are:

• Starter projects: 7–10 business days
• Professional projects: 14–21 business days
• Enterprise projects: As agreed in SOW

Timelines begin from the date of deposit receipt and approval of project brief. Delays caused by late client feedback, missing assets, or scope changes are not counted against our delivery commitment.

We will notify you promptly of any delays on our end and propose a revised timeline.

6 Confidentiality & NDAs

We treat all client project information as confidential by default. This includes your business idea, product plans, user data, API keys, and proprietary workflows.

We are happy to sign a Non-Disclosure Agreement (NDA) before any sensitive project discussions. Simply request one at hello@codiumx.com.

Our team members and any contractors involved in your project are bound by confidentiality obligations.

7 Warranties & Limitation of Liability

We warrant that work will be performed professionally and with reasonable skill. The Professional plan includes 1 month of free bug-fix support after delivery.

Limitations:

• We are not liable for any loss of revenue, data, or business opportunities arising from use of our software
• We are not responsible for third-party service outages (hosting, APIs, payment gateways)
• Our total liability for any claim shall not exceed the total amount paid by you for the specific project in question

Software is delivered "as-is" after the support period. Ongoing maintenance is available under a separate agreement.

8 Termination

By you: You may cancel a project at any time by written notice. The deposit is non-refundable. If work has progressed beyond the deposit value, you will be invoiced for work completed to date at a pro-rata rate.

By us: We reserve the right to terminate a project if: payment is significantly overdue, you request illegal or unethical work, or communication breaks down for more than 30 consecutive days. In such cases, you will be refunded for any undelivered paid work.

Upon termination, all completed work to date will be delivered to you (where payment is settled), and each party will return or destroy any confidential information belonging to the other.

9 Dispute Resolution

We prefer to resolve any disputes amicably. If you have a concern, please contact us first at hello@codiumx.com and we will work to find a fair resolution within 14 days.

If informal resolution fails, disputes shall be resolved through binding arbitration or the applicable courts, as mutually agreed in writing. These Terms are governed by applicable international commercial law principles.

10 General Provisions

• Entire Agreement: These Terms, together with any signed SOW or contract, constitute the entire agreement between you and CodiumX
• Amendments: We may update these Terms from time to time. Continued use of our services constitutes acceptance of updated terms
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect
• No Waiver: Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future
• Website Use: You agree not to use our website for any unlawful purpose or in any way that could harm CodiumX or other users

11 Contact Us

For questions about these Terms, to request an NDA, or to discuss a project:

• Email: hello@codiumx.com
• WhatsApp: +923134643345
• Website: codiumx.com